Shipments will be sent to the address entered in the shipping address field on our web page during checkout. Boxer Craft House cannot be held responsible if the incorrect shipping address is entered by the customer during checkout. Boxer Craft House will not refund shipping costs or return shipping costs incurred due to an incorrect shipping address, and all items will incur a 10% restocking fee.
Boxer Craft House will not be held responsible for misprints or errors on the Boxer Craft House web page, product listings, or Boxer Craft House Hui. Boxer Craft House reserves the right to refund and cancel any order that is determined to be taking advantage of a loophole, error, or other unintended use of discounts, promotions, and product listings.
It is the responsibility of the buyer to determine the legality of the use of item purchased from this site in their particular locations. Boxer Craft House and its ownership take no responsibility for damage incurred due to equipment failure or any use of the equipment, or any legal requirements for operating or receiving these items.
Buyer agrees that any items are to be used by the purchaser only and are not being purchased to be resold without modification. Boxer Craft House will not be liable and will not take any legal responsibility for any items that are sold to another party after being shipped to the original purchaser.
Promotions are limited to the terms of each promotion. Discounts are not retroactive and may not be applied to orders placed before or after the promotional period.
Digital products (such as digitized embroidery files) MAY NOT be reproduced, resold, or otherwise shared in any way. Digital products may be used by the buyer to produce salable goods containing the digital products. There is no limit to the number of uses by the buyer. Boxer Craft House is not responsible for digital products that have been altered in any way.
All sales of digital products are final.
Preorder items will not ship until all items are available on a per-order basis. Preorder delivery dates are not guaranteed. Preorders cannot be combined with in-stock items at the time of purchase.
As-Is items are sold as damaged or defective, and are non-refundable.
Boxer Bucks eGift Cards are electronic gift cards, not physical gift cards, and may only be redeemed online at boxercrafthouse.com. Boxer Bucks eGift Cards may not be used to purchase additional gift cards. Boxer Bucks eGift Cards expire 5 years after purchase. Boxer Craft House is not responsible for lost or stolen Boxer Bucks eGift Cards or gift card codes. Boxer Craft House is not responsible for incorrect names or email addresses used when purchasing Boxer Bucks eGift Cards.
Boxer Craft House does not collect taxes for sales outside of the United States. The customer is responsible for all applicable taxes, including EU VAT taxes. The customer must be familiar with their requirements to pay taxes on imported goods in their country.
By accepting these conditions, you also agree to the shipping and return policy.
As a protection against credit card fraud, Boxer Craft House reserves the right to hold or cancel orders that are suspicious or where the buyer cannot verify the payment information. The easiest way to be sure your order will ship without interruption is to use PayPal and ship to a verified address. Orders where the billing and shipping address are not the same may be held to verify payment information.
Unless otherwise noted, the images on the Boxer Craft House website are the original work of Boxer Craft House and are not to be used without the written consent of Boxer Craft House.